• State Not Answered
  • Replies 7 replies
  • Subscribers 10 subscribers
  • Views 112 views
  • Users 0 members are here
Related Discussions
Home » Discussions » Process

How to send a confirmation link in an email to Appian User?

Yogi Patel
Certified Associate Developer

We need your suggestions/inputs to implement the following use case:

- Send confirmation link in email to Appian user
- Without login, when the user clicks on the link in the email, we need to update the status in the Appian database (without opening any Appian pages)

Please let us know the approach to implement this. Also, let me know in case you need any other details.

  Discussion posts and replies are publicly visible

Parents
  • 0
    Certified Associate Developer
        Thanks for your valuable input.
    We tried the following approaches. However, no one works as per our requirements:
    Expose Web API from Appian and call it from email
    • Cross Origin(CORS) issue
    • Need to include API KEY in email
    Create a User Task and send a task link in the email
    • Users need to login
    • Too many clicks (Click the link in email, login, submit form)
    Create a page in the Appian Portal and send the page link in an email
    • Page name display in Portal top navigation
    • Two clicks are needed  (click the link in the email and submit the form).  This is because we can't call Web API or use Write Services on page load. Due to this, the user needs to click twice.
    • Can't use some required plugins (ex. Encryption Functions plugin)
    If anyone has some suggestions/input, please let us know.
  • 0
    Certified Lead Developer
     in reply to Yogi Patel

    I can only repeat my previous answer: "Not possible with OOTB Appian".

    You will need some external infrastructure to make this working.

Reply Children
No Data
© 2024 Appian. All rights reserved.
We want to hear from you! Submit a review on Gartner or G2.