Hi, We are on Appian Cloud 7.6. I have following requirement:

aksharc over 9 years ago

Hi,
We are on Appian Cloud 7.6.

I have following requirement:

In our current portal version of task form, we have set up a hidden field, which will send an API call to our database with the task information as soon as user accepts the task. That was possible because task form in portal wasn't refreshing on moving between the components.

Now, we are on process of migrating to Tempo, and we want to create the same scenario in the Tempo. So, whenever user accepts the task, then and only in that case API call should be made. I tried following things:

(1) Having the API call in the load(). But that call will be made as soon as the form will be load, not after user accepts the task.
(2) Had a dummy task before the actual task, both of them are activity chained. So, whenever the actual task loads that API call is made. But, this is actually not preferred by our users and conflicts with our business need.

So, is there a way I can achieve the above mentioned...

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0 aksharc over 9 years ago

Aleksi,

Actually, whenever anyone accepts the task, we send an API call to our database and save the necessary information like Task ID, Task start time, task acceptance time, task name, who accepted the task, etc. This information is necessary to send our database during the task acceptance.

To answer your question, user wouldn't know that there is an API call when they accept the task. Currently we have set that up in the hidden variable under the portal form. But, in case of portal, the form will only refresh when either user accepts the task and user submits the form. So that hidden variable logic worked there.

But now as we are moving everything to Tempo, the form will refresh every time user will move from component to component. So, I can't use the function that calls the API under with(), and I can't use that function in load as well, because that will be called once the form is loaded, not after user accepts the task.

That's why I am looking for some functionality/logic which I can apply such that whenever user accepts the task, the function that calls the API will get executed!

I hope this helps!

Thanks!
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0 aksharc over 9 years ago

Aleksi,

Actually, whenever anyone accepts the task, we send an API call to our database and save the necessary information like Task ID, Task start time, task acceptance time, task name, who accepted the task, etc. This information is necessary to send our database during the task acceptance.

To answer your question, user wouldn't know that there is an API call when they accept the task. Currently we have set that up in the hidden variable under the portal form. But, in case of portal, the form will only refresh when either user accepts the task and user submits the form. So that hidden variable logic worked there.

But now as we are moving everything to Tempo, the form will refresh every time user will move from component to component. So, I can't use the function that calls the API under with(), and I can't use that function in load as well, because that will be called once the form is loaded, not after user accepts the task.

That's why I am looking for some functionality/logic which I can apply such that whenever user accepts the task, the function that calls the API will get executed!

I hope this helps!

Thanks!
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