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Process
hello, we initiate a process through the arrival of an email, it wor
Victor Bouchery
A Score Level 2
over 9 years ago
hello,
we initiate a process through the arrival of an email, it works correctly except for a sender.
Watching the MIME header, emails that are not consumed by APPIAN have:
Content-Type: text / html; charset = "us-ascii"
Content-Transfer-Encoding: quoted-printable
while the others:
Content-Type: application / ms-tnef; name = "winmail.dat"
Content-Transfer-Encoding: binary
Do you think that the encoding of the email may be related to my problem?
thanks in advance....
OriginalPostID-126902
OriginalPostID-126902
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Eduardo Fuentes
Appian Employee
over 9 years ago
Have you reviewed the application-server.log to see if there are any errors? See if your logs have something like this:
com.appiancorp.messaging.ProcessRouteMissingException: APNX-1-8001-001: No Process Routing Information Provided: Needs one of DestinationEventPersistentID, DestinationProcessID, DestinationPMID, DestinationPMUUID
I do not think the MIME header will make a difference
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Eduardo Fuentes
Appian Employee
over 9 years ago
Have you reviewed the application-server.log to see if there are any errors? See if your logs have something like this:
com.appiancorp.messaging.ProcessRouteMissingException: APNX-1-8001-001: No Process Routing Information Provided: Needs one of DestinationEventPersistentID, DestinationProcessID, DestinationPMID, DestinationPMUUID
I do not think the MIME header will make a difference
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rachelz290
over 5 years ago
in reply to
Eduardo Fuentes
Eduardo Fuentes
, How does one resolve APNX-1-8001-001 error? This error is filling up our log files.
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