Hi, I have a process model with an Export DSE to Excel smart service and it exports to an Excel file stored in a folder dedicated for this functionality in my application. During QA testing, 2 different basic users who are in the same parent group and the group has Viewer access for the folder security.
One user can successfully download the exported Excel file, while the other user's process instance gets the folder security error "The specified Save in Folder doesnt exist or you do not have enough privileges to access it ". I resolved it by setting the Export DSE to Excel smart service's assignment to "whoever designed the process model" but still would like to understand why 2 basic users will see different behaviour in the process when that node is set to "whoever started the process" as the assignment.
TIA
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Can you check if user 1 had editor access to folder in which document is getting saved. Because error shared by you clearly states that other user does not have access to folder.
https://docs.appian.com/suite/help/24.2/folder-and-document-management.html#document-folders
What you did is one way to over come that error and other was to give editor access to the folder for the group in which both users are
Hi Kumar, thanks for the suggestion. Given Editor access to the folder will not work for my use case, as it will give basic users more permissions than they should to the folder.
I confirmed both users are in the parent group that has Viewer access though