Hi All,
There is only one instance failed when calling a start process smart service - Error when parsing process details or variables
Activity chaining enabled in child process.
Error Logs - TimeoutException: Timed out sending PROCESS.getProcessDetails to execution04
ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=3271473, classname=com.appiancorp.process.runtime.activities.StartProcessSmartService2 com.appiancorp.suiteapi.process.exceptions.SmartServiceException: userMsg[error.processDetails.userMsg=Error when parsing process details or variables] alertMsg[error.processDetails.alertMsg=Error when parsing process details or variables] at com.appiancorp.suiteapi.process.exceptions.SmartServiceException$Builder.build(SmartServiceException.java:145) at com.appiancorp.process.runtime.utils.SmartServiceExceptionFactory.createException(SmartServiceExceptionFactory.java:14) at com.appiancorp.process.runtime.activities.StartProcessSmartService2.computeDetails(StartProcessSmartService2.java:222) at com.appiancorp.process.runtime.activities.StartProcessSmartService2.computeDetailsWithRetry(StartProcessSmartService2.java:169) at com.appiancorp.process.runtime.activities.StartProcessSmartService2.run(StartProcessSmartService2.java:139) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:134) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor$1.call(DefaultActivityExecutor.java:130) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:28) at com.appiancorp.process.runtime.framework.DefaultActivityExecutor.execute(DefaultActivityExecutor.java:130) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:22) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:143) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:129) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:110) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:241) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:750) Caused by: com.appian.komodo.api.exceptions.TimeoutException: Timed out sending PROCESS.getProcessDetails to execution04 at com.appian.komodo.client.Dispatcher$EngineResponseListener.retryCallIfNotTimedOut(Dispatcher.java:171) at com.appian.komodo.client.Dispatcher$EngineResponseListener.handleSuccess(Dispatcher.java:160) at com.appian.komodo.client.Dispatcher$EngineResponseListener.operationComplete(Dispatcher.java:132) at io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:590) at io.netty.util.concurrent.DefaultPromise.notifyListeners0(DefaultPromise.java:583) at io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:559) at io.netty.util.concurrent.DefaultPromise.access$200(DefaultPromise.java:35) at io.netty.util.concurrent.DefaultPromise$1.run(DefaultPromise.java:503) at io.netty.util.concurrent.AbstractEventExecutor.runTask(AbstractEventExecutor.java:173) at io.netty.channel.DefaultEventLoop.run(DefaultEventLoop.java:54) at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) ... 1 more Caused by: com.appian.komodo.client.TooFarBehindException: The engine is too far behind to service the request.
Discussion posts and replies are publicly visible
I suggest to contact Appian support to investigate this further.