I developed a process model with a form that collects employee details. If the "submit" button is clicked, it moves to a user input task with "Approve" button. Upon pressing this, the details are updated in the database. The issue is that when I run the process model in debug mode, it works perfectly, but when I run it through the site action button, the first page is displayed but doesn’t proceed to the user input task. Instead, it stayed on that page.
Please provide a solution.
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Can you share the process model picture?
Did you check how the process model is behaving in the monitoring mode once you execute it from the site page? Like which flow is it taking ?? In site object, how you have defined this page?? As a process model or as an interface?
You missed chaining after Start node (between start node and XOR)
chaining means
Trigger a request from site and then monitor the instance. If the control reaches the user input task, then try adding activity chain between start node and xor node.
If there is no instance triggered, we have to verify your site configuration and button configuration in the interface.
Also when you say "it stayed on that page", do you mean the site page from where you triggered the process model or the page configured as start form of the process model