Timer is not triggered

Certified Senior Developer

In my process model i am giving multiple timer for sending notification in every timer am passing process variable with some calculated date and time value but when the date and time passes timer is not getting triggered what can be the issue and process is still active .
Note-> whatever Process variable am passing with some calculation in process details am seeing the value like 11/10/2024 6:00 pm.

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  • 0
    Certified Lead Developer

    That's not much details to even start guessing ...

    Can you explain your situation in more detail?

  • 0
    Certified Senior Developer
    in reply to Stefan Helzle

    Yeah sure, I want to send a mail to the user on some specific date for that am using workday(today(),2) it is returning me someday which i am storing in pv!variable via using script task and that pv varibale am passing in timer smart service in process variable but when the date is reached timer should get triggered but it is not triggering and not sending any mail and process is still active.

  • 0
    Certified Lead Developer
    in reply to preetika0701

    Can you share the config of that timer?

    BTW, is there a specific reason to use activity chaining after that timer?

  • Apart from activity chaining which Stefan has pointed out, I would like to ask, how are you starting this process. Also workday returns date and delay timer is expecting date and time. Could that be an issue ?

    You can configure this time event on start node it self to not have a long running instance if possible

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  • Apart from activity chaining which Stefan has pointed out, I would like to ask, how are you starting this process. Also workday returns date and delay timer is expecting date and time. Could that be an issue ?

    You can configure this time event on start node it self to not have a long running instance if possible

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