Not Receiving emails though Send Email Service

Question

I'm not able to receive mails sent from send email service to my outlook .I don't see any errors as well . can someone please help.

Stefan Helzle · Answer

I see this happening when corporate mail servers are very strict on checking the validity of incoming email. Also, did you check your spam folder? If there is no error message in Appian, then the problem is outside the Appian scope.

Stefan Helzle · Answer

Then you have to discuss this with your local admins.

Stefan Helzle · Answer

Yes and no. No, because when your local email server setup is not correct, your Appian server tries to send email without having the permission to do so for the domain of your company. Then the receiving mail server rejects this email. 
 The solution is, like I already said, talk to your admins.