Hello,In the scenario below, I understood that B/ was the good reply, but could you explain me how to implement an "Event Subprocess" please ?I don't see any simple option or such smart service in the process modeler palette. And in the "subprocess" service I don't see how it can be triggered by an event.Do I need a Rule or Timer event, or "Receive Message" to activate the supProcess?If you have a tutorial on internet, it would be perfect :-)
(Scenario-based). Ms. Taylor is working on an Appian application to track customer orders for a retail company. The application needs to trigger a series of tasks to validate order details, check inventory, and process payments. However, if the payment fails, the task flow should automatically halt and notify the customer service team to follow up. Additionally, the process must be able to send notifications to the customer about their order status at each stage. What is the best way for Ms. Taylor to design the process model to ensure that payment failures are handled efficiently, and notifications are sent throughout the workflow? A) Set up a process model with tasks for each stage, using an "Exclusive Gateway" to handle the payment failure case and an automatic email notification at each task. B) Use an "Event Subprocess" to handle the payment failure as an exception, and configure "Send Notification" nodes in the process to notify customers at each stage. C) Implement an "Adaptive Process Model" to allow dynamic task reassignment based on payment status and include a user action to send notifications manually. D) Use a single process model with an "And Gateway" and set a manual notification step after each task to ensure notifications are sent to the customer.
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I would not go with any of these options, but send my business analyst back to the drawing board!
as the "event suprocess" suggested solution comes from a Youtube certification question, I thought it was considered as a best practicebut I undersand your point Stefan
Starting processes using messaging never was a best practice. And if you got this from Youtube, I recommend to look for another channel. There is a lot of scams around Appian certification out there.
Thanks, I understand. In fact, you're right, I've come across lots of other mistakes. I will look elsewhere...