How to send a mail to a group from process model.

Certified Associate Developer

  

(Please ignore the text in the to field it was just somethings i was trying which is unrelated to the doubt i have asked below)

So, as shown in the above image i am using a send email smart service. And in the to field, whenever i mention a specific user email its sending them the email without any issue, but when i choose a group its not. I don't get an email at all when i place a group in the to field. Can anyone help me what i'm supposed to do in such cases.

Thanks and regards.

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  • 0
    Certified Lead Developer

    Not receiving an email can have various reasons, but does not have to mean that the email was not sent. As per the documentation, groups are supported here.

    Where to you get that group from? Did you try to use togroup() to make sure Appian recognizes it correctly?

    Did you check for any error messages? Did you check the email node outputs? Especially the "Valid To email addresses"?

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  • 0
    Certified Lead Developer

    Not receiving an email can have various reasons, but does not have to mean that the email was not sent. As per the documentation, groups are supported here.

    Where to you get that group from? Did you try to use togroup() to make sure Appian recognizes it correctly?

    Did you check for any error messages? Did you check the email node outputs? Especially the "Valid To email addresses"?

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