Case Status Updates Automation

Question

Hello everyone and please help with this request: 
 1. Class Member Status Updates: We need class members who were enrolled in MH sessions to have their status updated from Active to Closed. When end dates were entered at the time of closure, we assumed the status would update automatically, but it appears those cases are still showing as active in the database.

Shubham Aware · Answer

Seems to be generic CMS scenario. Run a process to manually update class member status to Closed when MH session end dates are entered, since the update isn&rsquo;t automatic. If not help us with more context.