Hello everyone and please help with this request:
1. Class Member Status Updates: We need class members who were enrolled in MH sessions to have their status updated from Active to Closed. When end dates were entered at the time of closure, we assumed the status would update automatically, but it appears those cases are still showing as active in the database.
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It looks like the system didn’t automatically update the member status from Active to Closed after the end dates were entered. Similar to how personal book printing services require a final confirmation before processing an order, the database might need a manual trigger or rule adjustment to complete the update. Setting up an automation could help ensure future status changes happen correctly once end dates are recorded.