Rule input data is not getting transferred to process variable

Question

Hi Team,
I am starting the process model by triggering us start form, once a user click submit button in the interface ideally all the role input data should be transferred to process variables. But in my scenario one of the Rule input data is not transferring to the process,
When is the click a submit button the data is getting saved in a role input properly ri: emailBody(Text)
But the same data is not being transferred to the process model please refer the images below pv: emailBody(Text)

Shubham Aware · Answer

Seems to be, pv!emailBody is missing in the Start Form node's Outputs mapping. Add pv!emailBody = ri!emailBody in the node's Data tab -> Outputs section to fix the transfer.

Harsha Sharma · Answer

Few suggestions:
1. Check the data types of the rule input and pv - they should be same (including the multiple selection whether its an array or not).
2. Verify the start form input output mapping is correctly set.
3. If both, the above are fine, then clear the start form current mappings and try mapping the variables again.