Issue in Re-assignment of task within same pool. I'm having a gro

Certified Senior Developer
Issue in Re-assignment of task within same pool.

I'm having a group named "GROUP A"
There are two users under "GROUP A" named "USER A" and "USER B".

The user input task assignment is configured to "GROUP A". The re-assignment privilege is chosen as "Can reassign the task within a pool of assignees".

First the "USER A" accepts the "Task" from "GROUP A".

Now the "USER A" tries to reassign "Task" to "USER C"(Not part of "GROUP A" group). It is throwing error, which is as expected due to the configured re-assignment privilege.

Afterwards, "USER A" tries to move task to "USER B"(Is part of "GROUP A" group). The task successfully moves to "USER B", which is working as expected.

Now, if "USER B" tries to reassign it to "USER C"(Not part of "GROUP A" group). The task is getting moved to "USER C", which should not happen as per the configured Re-assignment privileges.

Is there any fix for this issue ?

I'm using Appian v7.5

Kindly help. Thanks in adv...

OriginalPostID-134087

OriginalPostID-134087

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  • 0
    Certified Senior Developer
    Hi sainadhn,
    Thanks for the reply.

    "GROUP A" has been assigned "viewer" rights. Since "USER A" & "USER B" belongs to "GROUP A", both user has viewer rights only.

    "USER C" does not belong to "GROUP A"

    When I first assign the "TASK", its working fine as expected. If the same task is reassigned the next time it's not working as expected.


    USER A to USER C (Throws error, As expected)
    USER A to USER B ("Task A" gets reassigned to "USER B", As expected)
    USER B to USER C [Same "Task A" gets reassigned to "USER C", NOT AS EXPECTED(It should throw error)]

    So, is your "Reassignment within same group" is working as expected when the same task is reassigned with the second user?
    If yes, what version of Appian are you using ?
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  • 0
    Certified Senior Developer
    Hi sainadhn,
    Thanks for the reply.

    "GROUP A" has been assigned "viewer" rights. Since "USER A" & "USER B" belongs to "GROUP A", both user has viewer rights only.

    "USER C" does not belong to "GROUP A"

    When I first assign the "TASK", its working fine as expected. If the same task is reassigned the next time it's not working as expected.


    USER A to USER C (Throws error, As expected)
    USER A to USER B ("Task A" gets reassigned to "USER B", As expected)
    USER B to USER C [Same "Task A" gets reassigned to "USER C", NOT AS EXPECTED(It should throw error)]

    So, is your "Reassignment within same group" is working as expected when the same task is reassigned with the second user?
    If yes, what version of Appian are you using ?
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