A Record Action is configured to start a process model, and the process launches successfully. However, the parameterized process variables (record type and identifier) remain null or default values during runtime. As a result, the interface cannot display the expected record data.
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Hi mohitr083133 ,
From my understanding, The Record Action is successfully initiating the process model, but the parameterized process variables (record type and identifier) are not being populated correctly, causing the interface to receive null or default values instead of the expected record data.I suggest you to check for certain things:1. Parameter Mapping Configuration
- Verify that the Record Action's parameter mappings are correctly configured
- Ensure the source values (record type and identifier from the record action context) are explicitly mapped to the process variables
- Confirm the variable names match exactly between the Record Action configuration and the process model definition.
2. Process Variable Definition
- Check that process variables are properly declared in the process model with correct data types
- Verify initial values are not overriding the passed parameters
- Ensure variables are defined as input parameters, not local-only variables
Solution Steps:
- Reconfigure the Record Action to explicitly map context values to process variables
- Test with hardcoded values first to check whether the issue is in mapping or data retrieval
- Validate the interface rule is querying the correct process variables with proper syntax