hi all, is there a good way to reassign other's task(already accepted b

eaglez over 9 years ago

hi all,
is there a good way to reassign other's task(already accepted by someone) for a person who has the control for whole process in record view?

one way i can imagine is:
create a related action which will cancel the current task and create a new one.

but the shortcoming is it is just fit for a certain task, not fit when we want to reassign any active task.

and is it possible to do the reassign in tempo report?

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

When you open a SAIL Task if the reassignment privileges allow it, a person can re-assign.

Alternatively the Task Smart Services allow that too forum.appian.com/.../summary
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0 padmanabhanv over 9 years ago

We have done a similar thing using 'Actions'- build a small process using the task reassignment smart service that Eduardo was alluding to.
To achieve your requirement via records - you can build a process model which will take as input - a list of task id's and the new task owner name and invoke it via a related action.
It is not possible to do the same from reports since there is no 'function' equivalent of the 'Reassign Smart Service'. However it is easy to do the same if you download the code for the reassign service, change it to an function and then call it from the reports( Will need to do everything in SAIL)
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0 eaglez over 9 years ago

thank you all!
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