Hi to everyone, I explain my problem hoping that someone can help me I

marcoc200 over 9 years ago

Hi to everyone,
I explain my problem hoping that someone can help me
I have a form, not a sail form but a classic form, assigned to a Group. I need to have the possibility to reassign this form to the same Group if the user that has accepted this form doesn't complete it. I've seen that there is the node reassign task where i need to specify the task id for the reassignement, but the problem is that until the form is not completed i cannot save the task id

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0 Tim
Certified Lead Developer
over 9 years ago

What is your criteria for it not being completed? If you use an expression as the assignee (i.e. a pv that holds the user/group) you can then put a timer exception on the node so that after a number of hours/days it moves on then in process you can capture this and route back to the task but with a different assignee set in the pv.
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0 aasuliman over 9 years ago

you can also use escalation tab in form proprieties , when you configure you have tow choice ethire send an alrt to someone or reassignie task agin to someone
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0 sanghapriyab over 9 years ago

One way to do this is :- Create a task report and access the report using Excutive Report Smart Service to get the Task Id.
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0 siddharthg521 over 9 years ago

Hi marooc
If re assigning the form to any group without essentially submitting the form is all you need, then I believe it can simply be done with the help of the 'Reassign' link that comes up on the legacy classic form.
If you cannot see this link, make sure in the assignment tab of the form using advanced options you have configured necessary security to the required group whom should have this reassignment privilege.
Hope it helps.
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