I have a process model with a receive message event in between (not at start). I

mayankk718 over 9 years ago

I have a process model with a receive message event in between (not at start). It listens to emails. and it will listen to messages for the lifetime of process once it is activated (respective checkbox is checked). Anyone can fire triggers in that process model (that checkbox is also checked).

Now, I ran that process and that receive message event gets activated. Then I sent an email with this format : "event<persistent_id_of_receive_message_event>@subdomain.domain.com", but my receive message event (in the process instance) is not triggered, though I didn't understand why ? Any clues ?

I tried similar way to trigger process model and process instance, both worked. But for event, it didn't work for some reason.

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Conor Cahill over 9 years ago +1
Certified Lead Developer

A couple things: 1. In the receive message event node, do you have it set to Email (Setup tab)? 2. In the process model properties, do you have the box checked for Public Events (General tab)?

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

The syntax "event<persistent_id_of_receive_message_event>@subdomain.domain.com" is only valid for Appian Cloud Environments. Keep that in mind when testing.

Since you have tried processmodel<id>@subdomain.appiancloud.com successfully, it makes me think the persistent event ID you're using is not the right one, can you post a screenshot of where you're copying the ID from and an example of the email address you're using (sanitize the @subdomain.appiancloud.com for security reasons)
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

The syntax "event<persistent_id_of_receive_message_event>@subdomain.domain.com" is only valid for Appian Cloud Environments. Keep that in mind when testing.

Since you have tried processmodel<id>@subdomain.appiancloud.com successfully, it makes me think the persistent event ID you're using is not the right one, can you post a screenshot of where you're copying the ID from and an example of the email address you're using (sanitize the @subdomain.appiancloud.com for security reasons)
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