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Process Resumes Failing. I have a process node failed because of som
abhinavg
over 9 years ago
Process Resumes Failing.
I have a process node failed because of some issue & if edit my running process model and save apply changes, process never resumes back ..
Shows the message process resumes fails as process being edited by someone else., if i check process history it shows my names as last edit.
Started seeing the issue from 7.7 & it occours sporadically.
Any pointers..
Thanks !
OriginalPostID-146238
OriginalPostID-146238
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PhilB
A Score Level 1
over 9 years ago
After you edit the process, you'll need to cancel and the restart the failed node before the process continues.
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colton.beck
Appian Employee
over 9 years ago
Try monitoring the process, then click 'Edit Process' in the top right-hand corner. This will open a new modeler tab. After it opens, click the 'X' on the 'Edit Process' tab that just opened. Wait a couple seconds and then try resuming the process.
I recently encountered this issue and was able to resolve with these steps.
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sikhivahans
over 9 years ago
@abhinavg Try to opt for approach suggested by Coulton Beck, I too resolved in the same fashion.
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sikhivahans
over 9 years ago
*Colton Beck
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abhinavg
over 9 years ago
Did the same but no luck ..
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colton.beck
Appian Employee
over 9 years ago
Are you sure that no other user may be editing this process as well?
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abhinavg
over 9 years ago
Yes no one else is modifying.. i'm the only doing the inflight modification
seeing an issue when failed node status becomes 'unattended' then process fails to resume what ever approach you use ..
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PhilB
A Score Level 1
over 9 years ago
Out of interest, what is the reason for the process failure?
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abhinavg
over 9 years ago
Doing merge pdf, one of the pdf doc required was not available as it have been purged, but i re-started the process from previous stage to generate the doc & now node has the respective inputs required to merge pdf's
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PhilB
A Score Level 1
over 9 years ago
Ok - and you've cancelled the failed node, and clicked resume in the process details?
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