Process Resumes Failing. I have a process node failed because of som

abhinavg over 10 years ago

Process Resumes Failing.

I have a process node failed because of some issue & if edit my running process model and save apply changes, process never resumes back ..

Shows the message process resumes fails as process being edited by someone else., if i check process history it shows my names as last edit.

Started seeing the issue from 7.7 & it occours sporadically.
Any pointers..

Thanks !

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0 PhilB
A Score Level 1
over 10 years ago

After you edit the process, you'll need to cancel and the restart the failed node before the process continues.
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0 colton.beck
Appian Employee
over 10 years ago

Try monitoring the process, then click 'Edit Process' in the top right-hand corner. This will open a new modeler tab. After it opens, click the 'X' on the 'Edit Process' tab that just opened. Wait a couple seconds and then try resuming the process.

I recently encountered this issue and was able to resolve with these steps.
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0 sikhivahans over 10 years ago

@abhinavg Try to opt for approach suggested by Coulton Beck, I too resolved in the same fashion.
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0 sikhivahans over 10 years ago

*Colton Beck
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0 abhinavg over 10 years ago

Did the same but no luck ..
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0 colton.beck
Appian Employee
over 10 years ago

Are you sure that no other user may be editing this process as well?
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0 abhinavg over 10 years ago

Yes no one else is modifying.. i'm the only doing the inflight modification

seeing an issue when failed node status becomes 'unattended' then process fails to resume what ever approach you use ..
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0 PhilB
A Score Level 1
over 10 years ago

Out of interest, what is the reason for the process failure?
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0 abhinavg over 10 years ago

Doing merge pdf, one of the pdf doc required was not available as it have been purged, but i re-started the process from previous stage to generate the doc & now node has the respective inputs required to merge pdf's
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0 PhilB
A Score Level 1
over 10 years ago

Ok - and you've cancelled the failed node, and clicked resume in the process details?
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