Hi All, Sub-process got deleted due to data management policy set to one da

akhilkumarn over 9 years ago

Hi All,
Sub-process got deleted due to data management policy set to one day and its parent process instance still exists on the environment (with its data management policy of 7 days)
We need to find out which was the parent process instance of that deleted sub-process instance.

No fruitful results/analysis were found on examining the server logs.
Also, creating report with ParentProcessId/Child Process Id on that process is not significant, as the sub process is already deleted and no longer exists.

Is there any way, wherein we can identify the parent process instance of the deleted child process ?
Many thanks in advance!

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Every time you unarchive something a log is generated under <APPIAN_HOME>\\logs. The log should show the process IDs that were unarchived.

You can then access those instances using /suite/proc/XXXX where XXXX is the ID from the log. This way you can confirm they were unarchived.

I'm thinking you didn't unarchive the instances you needed but only the ones from the parent process.
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Every time you unarchive something a log is generated under <APPIAN_HOME>\\logs. The log should show the process IDs that were unarchived.

You can then access those instances using /suite/proc/XXXX where XXXX is the ID from the log. This way you can confirm they were unarchived.

I'm thinking you didn't unarchive the instances you needed but only the ones from the parent process.
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