I created a new user for appian tempo access for something I am working on, the

supreetay over 9 years ago

I created a new user for appian tempo access for something I am working on, the user is created and I received a mail that the account has been created, I will be receiving the auto generated password.
Its over an hour and i dint receive any.
I have also tried the reset password option but still dint receive any mails.
Also tried to check my spam bu no mail there too.

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Is it a Cloud environment?
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0 Amitkumar over 9 years ago

You can try changing the user profile email address and see if you receive password on that email account. I have came across the issues where an email is sent by Appian but being blocked by network mail / SPAM protection servers.
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0 supreetay over 9 years ago

Actually the issue was that the username was not available on Appian i recieved a mail after 5 hours.
Thanks for help
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