We have a requirement to allow automatic reassignment of tasks for a user during

gauravg568 over 9 years ago

We have a requirement to allow automatic reassignment of tasks for a user during a delegation period to whomever he/she has specified as a delegate for that period (such as a delegation setup for a 10 day vacation). We were trying to come up with options to reassign the task to delegate in real-time during the specified delegation period. There are task reassignment smart services and also the IFM Manager that allows us to reassign tasks on-demand. However, the requirement is for real-time reassignment during the delegation period. We could setup an exception flow on each and every task, but that would be time consuming and potentially error-prone activity. Does anyone have any suggestions for design options to accomplish real-time reassignment of tasks without a lot of additional set up for every task, since this is an application/system wide requirement?

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0 Rahul Gundu over 9 years ago

This is one of the approach, we used earlier and it might be useful.
Designed a process model, which executes based on timer(2/4 hrs).
In that model we are getting the respected task id's based on user(Using Execute Process Report), and we are reassigned the tasks to particular user based on logic using task reassignment smart service.
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0 Rahul Gundu over 9 years ago

This is one of the approach, we used earlier and it might be useful.
Designed a process model, which executes based on timer(2/4 hrs).
In that model we are getting the respected task id's based on user(Using Execute Process Report), and we are reassigned the tasks to particular user based on logic using task reassignment smart service.
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