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#Use Of Timer on Sub Process or in Process Flow Hi All, We have
saravanann
over 9 years ago
#Use Of Timer on Sub Process or in Process Flow
Hi All,
We have a requirement wherein we invoke a service to get some data and if the service gets timed out or takes more than 30 seconds, we should skip the service calling sub process and continue the process journey.
To achieve this we used the time/rule option on the sub process exception tab and set it to 30 seconds. Upon running the flow, we found that even though the node is skipped after 30 secs, a task gets created in task list for the same user instead of continuing the journey on the record. I believe the activity chaining breaks in this case and the same is causing the issue.
We are invoking a related action to kick start the main process which in turn calls the service sub process.
Can you please suggest how can we avoid this task creation in task list and let the user continue the journey on the record itself?
OriginalPostID-207734
OriginalPostID-207734
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Eduardo Fuentes
Appian Employee
over 9 years ago
Maybe this is an indication of the fact that your WS node shouldn't be in the middle of the chaining. I don't think that's a best practice since it can slow down the next step in the flow and make the user feel there's slowness in the system.
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Eduardo Fuentes
Appian Employee
over 9 years ago
Maybe this is an indication of the fact that your WS node shouldn't be in the middle of the chaining. I don't think that's a best practice since it can slow down the next step in the flow and make the user feel there's slowness in the system.
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