Some users are experiencing issues while uploading documents

lisak over 7 years ago

Hi -

It appears that some of our users are experiencing issues while uploading documents. Nothing has changed recently in this environment, so I'm not sure why this issue is suddenly appearing.

The only issue we had recently was that the servers ran out of space on Friday, but that issue has since been resolved and the space available on the application right now should be fine.

Has anyone experienced an issue like this before?

Thanks.

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0 Rajasekhar Pamidipati
A Score Level 2
over 7 years ago

Hi lisak,

can you please check the size of ri!array is equals to ri!index, because as you know, in appian the array index start from 1 and the error which you are getting is also saying that it is index problem like the array didn't contain values for the given index.
So as per my knowledge may be the issue is with remove() which you have in your code.
the issue which I’m suspecting is like for example you have some 4 values in your array like {1,2,3,4} and may be you are trying to fetch value which is in index position 5.
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0 Rajasekhar Pamidipati
A Score Level 2
over 7 years ago

Hi lisak,

can you please check the size of ri!array is equals to ri!index, because as you know, in appian the array index start from 1 and the error which you are getting is also saying that it is index problem like the array didn't contain values for the given index.
So as per my knowledge may be the issue is with remove() which you have in your code.
the issue which I’m suspecting is like for example you have some 4 values in your array like {1,2,3,4} and may be you are trying to fetch value which is in index position 5.
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