Some users are experiencing issues while uploading documents

Hi -

It appears that some of our users are experiencing issues while uploading documents. Nothing has changed recently in this environment, so I'm not sure why this issue is suddenly appearing.

The only issue we had recently was that the servers ran out of space on Friday, but that issue has since been resolved and the space available on the application right now should be fine.

Has anyone experienced an issue like this before?

Thanks.

OriginalPostID-226965

OriginalPostID-226965

  Discussion posts and replies are publicly visible

Parents
  • As I can see, I've that you are appending the ri!value to the ri!array in the save operation.

    * Firstly without successful save operation, array will not get updated.

    * As you are removing the value at the index (for 2nd file lets say) from the total array present at that time which is having value as {"doc1 related value"} only, and you wouldn't be able to remove the value at index = 2

    If you can provide the parent rule code, It would be much helpful to debug the exact issue.
Reply
  • As I can see, I've that you are appending the ri!value to the ri!array in the save operation.

    * Firstly without successful save operation, array will not get updated.

    * As you are removing the value at the index (for 2nd file lets say) from the total array present at that time which is having value as {"doc1 related value"} only, and you wouldn't be able to remove the value at index = 2

    If you can provide the parent rule code, It would be much helpful to debug the exact issue.
Children
No Data