Action process instance triggered when navigated back from record

Navajith K over 7 years ago

Hi All,

We have an action item, which displays a grid with links to the summary pages of the records. when user clicks on the link he is navigated to the record summary dashboard in the same tab, however when user clicks on the browser back button from record dashboard a new instance of the action process model is triggered and a new task is assigned to the user. The expectation and requirement is to bring back the user to the task form from where he clicked the link with all the values saved in rule inputs.

Any thoughts?

Thank You

Navajith

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0 Kyle Skudlarek
Appian Employee
over 7 years ago

This is the expected behavior - by hitting "Back" you are essentially sending the same request to the server again, that is to launch a new action just as in the case where the link is clicked from inside 'Actions'.

Does it launch a process model and assign a task normally when clicked from the 'Actions' tab or does it only do this in the case of hitting 'Back'?
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0 Kyle Skudlarek
Appian Employee
over 7 years ago

This is the expected behavior - by hitting "Back" you are essentially sending the same request to the server again, that is to launch a new action just as in the case where the link is clicked from inside 'Actions'.

Does it launch a process model and assign a task normally when clicked from the 'Actions' tab or does it only do this in the case of hitting 'Back'?
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Vote Up 0 Vote Down

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