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Add the name of the user that re-assigned the tasks in the notification email or display
Raveendra Kancharla
Certified Senior Developer
over 7 years ago
If the user is re-assigned the task, I need to display in the task or include the user name who has re-assigned the task. Can we customize the appian task notification email to include the user who has reassigned the task.
OriginalPostID-232047
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Sally Mason
Appian Employee
over 7 years ago
You could use a 'send email' node in your Process Model to create a custom message in conjunction with using the 'Task Smart Services' plugin -
forum.appian.com/.../summary
You would also need to add an additional button ('reassign) to your form for this to work instead of reassigning using the default reassign task option. Hope this helps..
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Raveendra Kancharla
Certified Senior Developer
over 7 years ago
Is there a way to capture the owner name who assigns the task by using the out of box "Reassign" feature? I believe we cannot do that.
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Sally Mason
Appian Employee
over 7 years ago
Unfortunately, not out of the box, but you could try the suggestion above as it could work for your scenario
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Raveendra Kancharla
Certified Senior Developer
over 7 years ago
Thanks
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Raveendra Kancharla
Certified Senior Developer
over 7 years ago
Is there any api we can use to access the process history?
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Sally Mason
Appian Employee
over 7 years ago
All the public APIs can be found on
forum.appian.com/.../
which may help you
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phanibabuk
over 7 years ago
May be you can store the values of the old and new assignee in a table and display it accordingly.
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Raveendra Kancharla
Certified Senior Developer
over 7 years ago
Can we change the task notification email? Can we add the name of the user that reassigned the task in the email?
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Ashvin Kapur
over 7 years ago
Raveendra, you cannot configure the Appian default task assignment emails. One option is to disable them completely through the Alert Utilities Plugin, and instead use the Send Email node to send your own custom email
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