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Process
Send mail gives EmailSendException
stefanom469
over 7 years ago
Hello everyone.
I'm new to Appian. My problem happens when I try to run a process model containing only a "send mail" task. It's configured to send mail to only one recipient.
I've configured custom.properties as described into the documentation but despite I am using plain SMTP (and not SMTPS) on port 25, into the application-server.log is reported:
ERROR com.appiancorp.ap2.mail.Mail - Could not send mail via 192.168.1.252:25 to <mail@address.com>
[Appian Work Item - 182 - ProcessExec00 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.runtime.activities.SendEmailActivity - javax.mail.MessagingException: Could not convert socket to TLS;
nested exception is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
javax....
OriginalPostID-243175
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sudhirp712
over 7 years ago
Hi,
We also getting the same issue. In Non prod environment it is working with issue. But in Production it is not working.
2016-11-17 10:38:35,276 [default-threads - 35] ERROR com.appiancorp.ra.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 51, WorkType: MailRequest{subjectWithoutPrefix=Important System Information, subject=, body=MailBody{filename=/ntf/emailHtml/portalSystem_emailHtml.jsp}, from=alerts-qa@anz.com, toUsernames=[ferrarit], to=}, Response: null, ServerName: NotificationsEmail)] - Exception:
javax.resource.spi.work.WorkCompletedException: java.lang.RuntimeException: Could not prepare email for: CompatibleEmailRecipients{locale=en_GB, timeZone=Australia/Melbourne, calendarId=gregorian, emailAddresses=[Thaila.Ferrari@anz.com]}
at org.jboss.jca.core.workmanager.WorkWrapper.run(WorkWrapper.java:224)
at org.jboss.threads.SimpleDirectExecutor.execute(SimpleDirectExecutor.java:33)
at org.jboss.threads.QueueExecutor.runTask(QueueExecutor.java:808)
at org.jboss.threads.QueueExecutor.access$100(QueueExecutor.java:45)
at org.jboss.threads.QueueExecutor$Worker.run(QueueExecutor.java:828)
at java.lang.Thread.run(Thread.java:745)
at org.jboss.threads.JBossThread.run(JBossThread.java:122)
Caused by: javax.ejb.EJBException: java.lang.RuntimeException: Could not prepare email for: CompatibleEmailRecipients{locale=en_GB, timeZone=Australia/Melbourne, calendarId=gregorian, emailAddresses=[Thaila.Ferrari@anz.com]}
at org.jboss.as.ejb3.tx.BMTInterceptor.handleException(BMTInterceptor.java:85)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.checkStatelessDone(EjbBMTInterceptor.java:92)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:107)
at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:60)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.WaitTimeInterceptor.processInvocation(WaitTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:64)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:55)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.messagedriven.MessageDrivenComponentDescription$5$1.processInvocation(MessageDrivenComponentDescription.java:203)
at org.jboss.invocation.Interc
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sudhirp712
over 7 years ago
Hi,
We also getting the same issue. In Non prod environment it is working with issue. But in Production it is not working.
2016-11-17 10:38:35,276 [default-threads - 35] ERROR com.appiancorp.ra.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 51, WorkType: MailRequest{subjectWithoutPrefix=Important System Information, subject=, body=MailBody{filename=/ntf/emailHtml/portalSystem_emailHtml.jsp}, from=alerts-qa@anz.com, toUsernames=[ferrarit], to=}, Response: null, ServerName: NotificationsEmail)] - Exception:
javax.resource.spi.work.WorkCompletedException: java.lang.RuntimeException: Could not prepare email for: CompatibleEmailRecipients{locale=en_GB, timeZone=Australia/Melbourne, calendarId=gregorian, emailAddresses=[Thaila.Ferrari@anz.com]}
at org.jboss.jca.core.workmanager.WorkWrapper.run(WorkWrapper.java:224)
at org.jboss.threads.SimpleDirectExecutor.execute(SimpleDirectExecutor.java:33)
at org.jboss.threads.QueueExecutor.runTask(QueueExecutor.java:808)
at org.jboss.threads.QueueExecutor.access$100(QueueExecutor.java:45)
at org.jboss.threads.QueueExecutor$Worker.run(QueueExecutor.java:828)
at java.lang.Thread.run(Thread.java:745)
at org.jboss.threads.JBossThread.run(JBossThread.java:122)
Caused by: javax.ejb.EJBException: java.lang.RuntimeException: Could not prepare email for: CompatibleEmailRecipients{locale=en_GB, timeZone=Australia/Melbourne, calendarId=gregorian, emailAddresses=[Thaila.Ferrari@anz.com]}
at org.jboss.as.ejb3.tx.BMTInterceptor.handleException(BMTInterceptor.java:85)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.checkStatelessDone(EjbBMTInterceptor.java:92)
at org.jboss.as.ejb3.tx.EjbBMTInterceptor.handleInvocation(EjbBMTInterceptor.java:107)
at org.jboss.as.ejb3.tx.BMTInterceptor.processInvocation(BMTInterceptor.java:60)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.InitialInterceptor.processInvocation(InitialInterceptor.java:21)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.invocation.ChainedInterceptor.processInvocation(ChainedInterceptor.java:61)
at org.jboss.as.ee.component.interceptors.ComponentDispatcherInterceptor.processInvocation(ComponentDispatcherInterceptor.java:53)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.pool.PooledInstanceInterceptor.processInvocation(PooledInstanceInterceptor.java:51)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.CurrentInvocationContextInterceptor.processInvocation(CurrentInvocationContextInterceptor.java:41)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.invocationmetrics.WaitTimeInterceptor.processInvocation(WaitTimeInterceptor.java:43)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.ShutDownInterceptorFactory$1.processInvocation(ShutDownInterceptorFactory.java:64)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.LoggingInterceptor.processInvocation(LoggingInterceptor.java:59)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ee.component.NamespaceContextInterceptor.processInvocation(NamespaceContextInterceptor.java:50)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.interceptors.AdditionalSetupInterceptor.processInvocation(AdditionalSetupInterceptor.java:55)
at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:288)
at org.jboss.as.ejb3.component.messagedriven.MessageDrivenComponentDescription$5$1.processInvocation(MessageDrivenComponentDescription.java:203)
at org.jboss.invocation.Interc
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