I've created an admin process to deactive user accounts using the smart serv

have you looked at instead of deactivating a user just to mark them as inactive? This removes them from view but still allows you access to there information so you can reactivate them.

Thanks mikec.
I've searched the wiki for 'inactive' and pages such as https://*.appiancloud.com/suite/wiki/72/Setting_Password_Policies suggest that it means the same as deactivate. Is there something I've missed?
I've found how to reactive a user as a sysadmin, but how can I use the smartservice to do this in a process?

Would it be possible to create a node output from your Deactivate User Smart Service that saves each deactivated user into a pv and then access that later to reactivate each users?

You can also consider saving the deactivated username into a database table. Anytime you wish to reactivate via a process, you can bring the username from the DB.

meghan - I'm sure it would, but the pv wouldn't be persisted once the process ended. A user admin process (e.g. to deactivate users) is likely to be very short-lived.

akhilan - agreed, but it seems a shame to build customer user admin functionality rather than use Appians own. Ideally I would have wanted to build a reactivate process that takes input of type User, but this doesn't seem possible. Since the list of deactivated users is visible to sysadmins, I wonder if this can be exposed to processes in some way?

Hi Alastair, have you seen the component on Forum named "User Search Expression?" You can retrieve a list of the deactivated users and then present them in a form for someone to select them for reactivation. Hope this helps you out.

Thanks michael, I'll take a look