Hi all, is there a way to skip an node when error happens? I mean when

eaglez over 11 years ago

Hi all,
is there a way to skip an node when error happens?
I mean when it is hung in red status?
I know i can add an exception flow to deal with green status.

I'm calling a web service which returns a xml and i use it to create a document.
before the web service, there is a task which is used to create the request soap.
and after the web service , the smart service "Appian Document from base64" will create a document.
an unexpected error could happen in all of these nodes,
and result in the process being stopped.

in this case, exception flow doesn't work and the node can not skipped.

Can someone help me, please?

Thank you very much...

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Sathya Srinivasan over 11 years ago +1
Appian Employee

Ideally, if a node fails, then there is a reason behind it that requires fixing. For e.x. if the WS fails, then you need to rectify the service before the processes down the flow can execute. There is…

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0 joel over 11 years ago

Sathya/Shrutij, out of interest what would be your approach? We have a webservice which occasionally times out. Currently Appian sends us an alert to the administrators which is great, trouble is we have no idea is someone has managed the error when we look at our alerts so having a way of flagging this to create a task which is a better way of managing it. Do you advise simply using the alerts or would you advise doing this another way eg the alert scanner component or some other way?
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0 joel over 11 years ago

Sathya/Shrutij, out of interest what would be your approach? We have a webservice which occasionally times out. Currently Appian sends us an alert to the administrators which is great, trouble is we have no idea is someone has managed the error when we look at our alerts so having a way of flagging this to create a task which is a better way of managing it. Do you advise simply using the alerts or would you advise doing this another way eg the alert scanner component or some other way?
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