Task notification Mail

Certified Senior Developer
For some of the task assigned i am getting New Task email but for tasks i am not receiving it? In what cases we dont receive New task email?

Thanks in Advance

OriginalPostID-261439

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  • Dharsana, In old versions it can be done through designer under alerts tab but now it is not available in designers tab. Now it can be only done through smart service. We faced a similar issue in past and found that these alerts are disabled explicitly by designers who designed other applications which are running in same environment for all users to avoid emails for task assignment.
    @Does it mean it will send mail only if the user accept the task?
    It goes to all users to whom it is assigned to
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  • Dharsana, In old versions it can be done through designer under alerts tab but now it is not available in designers tab. Now it can be only done through smart service. We faced a similar issue in past and found that these alerts are disabled explicitly by designers who designed other applications which are running in same environment for all users to avoid emails for task assignment.
    @Does it mean it will send mail only if the user accept the task?
    It goes to all users to whom it is assigned to
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