Hi, when working a queue you have the option to postpone/defer the task for a number of days.
Useful as this take sit out of the queue, which means that the queue is not full of work that needs no action at the moment.
But, I cannot find a way to see the tasks that will be reentering the queues each day from the postponed status.
Can anybody point me in the right direction?
Thanks
Steven
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First you need to see how are you achieving the task removal from queue in the first place. If you are using something like a flag variable/field to distinguish postponed tasks then other actionable tasks, then you can make use of that flag variable and create a report using that.
It depends a lot on how the implementation is done for task postponement in the process. If you can share that, recommending a solution will be easier.