Capture Platform Level logs

Hi All,

I have a requirement where I need to capture application logs(node failure, permissions etc) and product level (like Search server, Data server, Appian engines etc.) logs. Once captured an incident/ticket has to be raised in Appian (customized process)

For application logs, i know that this can be configured and a incident report can be generated with issue type, actor etc.

Can we do the same for product logs ? 

Also, can we create alerts for for product logs (similar to what we do for application where we configure alerts to a particular group) ?

Thanks in advance.

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