I have a requirement to send consolidated escalation emails. One user can have multiple tasks assigned to him. But requirement is we cannot send individual escalation emails to users as its increasing their mail box volume. So Instead of default task escalation email, I need to create a consolidated email which will show all the tasks assigned to a particular user in a single mail if task isn't completed within 2 days.
I have created a task report & I tried using grouping by task owner field inside queryProcess analytics, but it isn't working , attached code image.I am getting the below error message errorMessage"The aggregation query parameter is not supported. (APNX-1-4203-027)"
Please Help Me its Urgent.. TIA
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You can configure the aggregation inside the process report configuration.
Make sure to move the column you want to group by as the first column in the Task report and check the "Group By" option