Unable to query Process Report in a process instance started via WebAPI

Certified Senior Developer

Hi All,

We've a process which is started via webAPI and has a node which uses QueryProcessAnalytics to query the process report to get a few details. This node where it fetches the data from Process Report is  not working/not returning results when running the node as the same user as process initiator(in this case , service account used by webAPI), however, it works fine when changing to execute as user (process designer). We checked the security of the process reports and the parent folder and it has the service account group with Viewer permission.  The only difference we see is the service account is basic user and the process designer user is system administrator. Any pointers to why query process analytics is not working when called via webAPI with a service account?

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