Hi,
We have a custom email notification configured for a task and this is done using the tp!id parameter. the Task URL that gets generated looks like: /suite/tempo/tasks/task/<task-id>. When the user gets the task assigned and opens it from the tasks tab, it works fine. The URL for this contains the opaque task id. But when the user open the task via the custom email (tp!id), the task throws the error:
The Requested Task Is Not Available The task may not exist or you may not have permission to view it.
The same code works in one of our Appian environments - version 25.1.286.0 and it doesn't work in the environment - version : 25.1.236.0. Any idea if this has got anything to do with the Appian version?
Thanks
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How do you send this email and how do you get the task id?
The email is sent using the Send Email smart service. We are getting the task Id from the process Id using a!queryProcessAnalytics
How do you trigger that email node? How do you make sure it runs AFTER the task is assigned?
I usually put a 5 second timer to make sure task exists before sending out the email. It's a shame that Appian doesn't let us customize the task notification email.