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Tasks which are assigned to in appropriate Users
harshav
over 7 years ago
Hi All,
we have a scenario like a task is assigned to a set of users which are coming from the DB, say A, B C and D here are the scenarios
1. A,B,C are the active users D is an inactive User, the task is getting assigned to A,B,C,D
2. A,B,C are the active users D is a non user of Appian, the task is not assigned to anyone.
Now if I am having the process instance and in that instance is having these 2 Active Tasks with the below assignments, in the dashboard of the instance, I can see only the task with the assignment 1 but , I couldn't see the other task with assignment 2.Is there any issue for not showing it in the task list of the dashboard. and I can also see in the assignees column it is showing the data as null, but in the active tasks column it is showing as 2.
Is there any way where I can show both the tasks in the dashboard.
OriginalPostID-249881
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sikhivahans
over 7 years ago
@harshav Did you check the status of the task in the second scenario?
Out of interest, is there a reason why you aren't filtering the inexistent and inactive users from the query results of the database?
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harshav
over 7 years ago
Hi sikhivahan, the task is active and assigned status, and we might not b knowing at a db level andits already existing functionality.we are considering it but we need that in the dashboard report
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Sally Mason
Appian Employee
over 7 years ago
Is there any errors or paused nodes in the process model indicating the assignment failed? If you monitor the node that assigns the task, does it contain the expected values?
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harshav
over 7 years ago
Thanks sally for the input, but when I saw the instance there is no error or any paused node. and out of curiosity, the assignment is active but will it not be reflected if any node is paused ?
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sikhivahans
over 7 years ago
@sally.mason Please find attached the image which gives more information.
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