Tasks which are assigned to in appropriate Users

harshav over 7 years ago

Hi All,

we have a scenario like a task is assigned to a set of users which are coming from the DB, say A, B C and D here are the scenarios

1. A,B,C are the active users D is an inactive User, the task is getting assigned to A,B,C,D
2. A,B,C are the active users D is a non user of Appian, the task is not assigned to anyone.

Now if I am having the process instance and in that instance is having these 2 Active Tasks with the below assignments, in the dashboard of the instance, I can see only the task with the assignment 1 but , I couldn't see the other task with assignment 2.Is there any issue for not showing it in the task list of the dashboard. and I can also see in the assignees column it is showing the data as null, but in the active tasks column it is showing as 2.

Is there any way where I can show both the tasks in the dashboard.

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0 sikhivahans over 7 years ago

@harshav Do you have the assignees information in PV? Let me know so that I can try to point something if possible based on this. If it's the query directly being made in the epression editor of 'Assing to following', I believe it would be tough. Also can you add based on what parameters you are retrieving the assignee information from db?

Also, +1 for @rodgraham's view which was also made by me earier at /search?q=OriginalPostID-249881 and I would suggest including this in your design now.

@kchaitanyam The issue here is about a task that holds the inexistent user as a task assignee. You may replicate it by taking the following simple steps:
1. Create a process model that has a user input task.
2. Configure the assignees of the task as touser({"123",}).

Now, neither the process instance dashboard(which you can see from Process Details) nor task report shows the information about this task. And the query is how to get this kind of task information. And it hasn't got to do anything with display as the task won't be visible in the first place.
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0 sikhivahans over 7 years ago

@harshav Do you have the assignees information in PV? Let me know so that I can try to point something if possible based on this. If it's the query directly being made in the epression editor of 'Assing to following', I believe it would be tough. Also can you add based on what parameters you are retrieving the assignee information from db?

Also, +1 for @rodgraham's view which was also made by me earier at /search?q=OriginalPostID-249881 and I would suggest including this in your design now.

@kchaitanyam The issue here is about a task that holds the inexistent user as a task assignee. You may replicate it by taking the following simple steps:
1. Create a process model that has a user input task.
2. Configure the assignees of the task as touser({"123",}).

Now, neither the process instance dashboard(which you can see from Process Details) nor task report shows the information about this task. And the query is how to get this kind of task information. And it hasn't got to do anything with display as the task won't be visible in the first place.
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