During our 20.1 Product Announcement Webinar, we received this question from a community member: What are the best use cases for RPA?
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The best use cases for RPA all have some core characteristics. Generally speaking, they are high volume, rule-based, have low system changes, and are stable and well-defined processes.
It’s important to remember that not every use case is a good use case. Make sure you fully understand the use case including number of systems it touches and number of keystrokes required, to ensure you have a good candidate for RPA.
April Schuppel, prittam.baganiWe are planning to implement the below use case via RPA. Read the contents of a PDF file and based on the contents from PDF file, create task and assign to various groups in Appian. We are assuming this PDF to be in a predefined format.Will this be a best use case for RPA or is it better to use some other API's to extract the data and create task in appian.
There are a lot uses of RPA, as in the insurance industry, RPA can streamline the claims process by extracting data from claim forms, validating information, and processing payments. Automate order entry, validation, and tracking across e-commerce, manufacturing, and supply chain industries. And many more.
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