Hi, my robotic processes are no longer able to run on the resource. I'm talking about robotic processes and resources that worked perfectly until yesterday. Could there have been some updates or can you help me understand in general what it can depend on?Thank you
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Hi Antonio,
Generally, these kinds of questions should be asked when this happens:
Does the resource have the same permission as the robot?Is the resource up and running?
If the answers to those questions are ok, please check if there are no two agents running at the same time.
Thanks, unfortunately the problem was another, somehow the resources have disconnected from the console ... When I have more info I will update the post
HI Antonio,
The best way to see what is going on between the console and the resource is check out the log file.
For doing that you have to go to:
Home > Resources. Then select your resource, and follow the next steps.
1. Click on icon
2..Click icon, then you are going to see the next Icon .
3. Once you click on icon you can see this icon
4. Finally, on you click on icon, you are going to get the LOG file between the console an Resource in detail.
Hope this help to find a solution.
thanks much.. I was facing this since morning and realised after reading your reply that somehow my resource also got disconnected from the console.. helped me..thanks again