Appian RPA Outlook Error

jacinths0002 over 3 years ago

Hi Everyone,

I am trying to automate outlook application. But I am getting the below error continuously.

Caused by: com.novayre.jidoka.outlook.api.exception.JidokaMsOutlookException: Invoke of: RetentionPolicyName
Source: Microsoft Outlook
Description: The operation failed.

Has anyone faced similar scenario . Please guide me if you had overcome this scenario.

Thanks

Discussion posts and replies are publicly visible

Parents

0 Ignacio Arriagada over 3 years ago

I have a workaround, in case you don't have to attach files:

- Instead of doing this (according to documentation):

IOlMailItem newMail = new OlMailItem();
newMail.setSubject("Subject for IJidokaOutlook mail");
newMail.setTo("toAccount@myCompany.com");
newMail.setCc("ccAccount@myCompany.com");
newMail.setBody("Body for IJidokaOutlook mail");
IOlMailItem createdMail = outlook.getOlMailManager().createMail(newMail, true);
         
outlook.getOlMailManager().addAttachmets(createdMail, "C:\\temp\\attachment.pdf");
 
outlook.getOlMailManager().sendMail(createdMail);

- You do this (send your newMail without creating):

IOlMailItem newMail = new OlMailItem();
newMail.setSubject("Subject for IJidokaOutlook mail");
newMail.setTo("toAccount@myCompany.com");
newMail.setCc("ccAccount@myCompany.com");
newMail.setBody("Body for IJidokaOutlook mail");
 
outlook.getOlMailManager().sendMail(newMail);

Reply

0 Ignacio Arriagada over 3 years ago

I have a workaround, in case you don't have to attach files:

- Instead of doing this (according to documentation):

IOlMailItem newMail = new OlMailItem();
newMail.setSubject("Subject for IJidokaOutlook mail");
newMail.setTo("toAccount@myCompany.com");
newMail.setCc("ccAccount@myCompany.com");
newMail.setBody("Body for IJidokaOutlook mail");
IOlMailItem createdMail = outlook.getOlMailManager().createMail(newMail, true);
         
outlook.getOlMailManager().addAttachmets(createdMail, "C:\\temp\\attachment.pdf");
 
outlook.getOlMailManager().sendMail(createdMail);

- You do this (send your newMail without creating):

IOlMailItem newMail = new OlMailItem();
newMail.setSubject("Subject for IJidokaOutlook mail");
newMail.setTo("toAccount@myCompany.com");
newMail.setCc("ccAccount@myCompany.com");
newMail.setBody("Body for IJidokaOutlook mail");
 
outlook.getOlMailManager().sendMail(newMail);

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