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Home » Discussions » Robotic Process Automation (RPA)

Appian RPA - Driver could not be initialized: Timed out waiting for driver server to start

Chandra Pattem
Certified Associate Developer

Hi All,

We are facing below issue when we run the browser template bot in the virtual mechine. But, it is working fine on local mechine. not able to find the solution. Please help  us to fix the issue. 

Please find the error details below

[DEBUG] 2021-09-23 21:28:45 01s (0h) - Using default module Chrome options
[WARN] 2021-09-23 21:29:05 21s (0h) - Driver could not be initialized: Timed out waiting for driver server to start.
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: '#####', ip: '##.##.##.##', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: ChromeDriver

  Discussion posts and replies are publicly visible

  • 0
    Appian Employee

    Are you sure there isn't a driver already running on your virtual machine? See if there are any instances of Chrome you can remove. Also, if you look in the Appian RPA folder on your virtual machine you should see the driver in one of the folders

  • 0
    Certified Associate Developer
     in reply to Danny Verb

    Hi Danny,

    We have checked in the VM and there are no instances are running and in the Appian RPA folder also we have chrome driver. 

  • 0
    Appian Employee
     in reply to Chandra Pattem

    The version of chrome on your VM could be different than your local, can you check to see if there is a version mismatch between your chromdriver and browser version?

  • 0
    Certified Associate Developer
     in reply to Danny Verb

    Both the versions are same.

  • 0
    Appian Employee
     in reply to Chandra Pattem

    Can you include more of the log messages?

  • 0
    Certified Associate Developer
     in reply to Danny Verb

    Please find the logs

    Fullscreen execution.log Download 
    [INFO] 2021-09-24 14:37:09 - - Robot 'KI_Bot01_URL' (614b340fe4b0d166bdb5d8a5), execution #8, technology JAVA, start method CONSOLE, log level TRACE, testing mode is OFF, external workflow is OFF, user xxx, preferred node is Test (614c47b2e4b0d166bdb5d8af#1)
[INFO] 2021-09-24 14:37:09 - - Robot without parameters
[INFO] 2021-09-24 14:37:09 - - Robot without environment variables
[INFO] 2021-09-24 14:37:09 - - Waiting for Test (614c47b2e4b0d166bdb5d8af#1) node
[INFO] 2021-09-24 14:37:14 - - Node selected was Test (614c47b2e4b0d166bdb5d8af#1), permissions: roleoperation,digitaluserdev05
[INFO] 2021-09-24 14:37:14 - - Agent version 7.10.0, revision 21082012
[INFO] 2021-09-24 14:37:14 - - Memory: free 120.796Mb, reserved 162.5Mb (4%), limit 3.556Gb, maximum 3.556Gb
[INFO] 2021-09-24 14:37:14 - - Disk: free 12.186Gb (8%), total 149.542Gb
[INFO] 2021-09-24 14:37:16 - - Processing libraries
[INFO] 2021-09-24 14:37:16 - - Checking #96 libraries
[INFO] 2021-09-24 14:37:16 - - Sending #1 of #1 libraries
[INFO] 2021-09-24 14:37:16 - - Assembling class com.appian.robot.core.template.RobotBrowserTemplate version 0.0.1
[INFO] 2021-09-24 14:37:16 - - Processing support files
[STAT] 2021-09-24 14:37:17 - - <ACTION_START> - Start action '[no-action]' - 'start' // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:17 - - <ACTION_END> - End action '[no-action]' - 'start' (transition through '' to '[no-action]') // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:17 - - <ACTION_START> - Start action '[no-action]' - 'end' // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:17 - - <ACTION_END> - End action '[no-action]' - 'end' (transition through '' to '') // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:17 - - <ACTION_START> - Start action 'start' - 'Start' // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:17 - - <NUMBER_OF_ITEMS> - #1 of total items // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:18 - - <ACTION_END> - End action 'start' - 'Start' (transition through '' to 'openBrowser') // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:37:18 - - <ACTION_START> - Start action 'openBrowser' - 'Open|browser' // dur: - - avg:  - etc: 
[INFO] 2021-09-24 14:37:18 - - Browser parameter not present. Using the default browser CHROME
[INFO] 2021-09-24 14:37:18 - - Detected SO: WINDOWS
[DEBUG] 2021-09-24 14:37:18 - - Waiting for condition "Browser initialization", try #1 of #5
[DEBUG] 2021-09-24 14:37:18 - - Driver file: C:\Users\digitaluserdev05\Downloads\.\Jidoka-workspace\614b340fe4b0d166bdb5d8a5\.\chromeWebDriver\chromedriver.exe
[DEBUG] 2021-09-24 14:37:18 01s (0h) - Using default module Chrome options
[WARN] 2021-09-24 14:37:38 21s (0h) - Driver could not be initialized: Timed out waiting for driver server to start.
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: ChromeDriver
[DEBUG] 2021-09-24 14:37:41 23s (0h) - Terminating process chromedriver.exe gracefully, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:37:47 30s (0h) - Terminating process chromedriver.exe in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:37:53 36s (0h) - Process chromedriver.exe terminated in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:37:56 39s (0h) - Waiting for condition "Browser initialization", try #2 of #5
[DEBUG] 2021-09-24 14:37:56 39s (0h) - Driver file: C:\Users\digitaluserdev05\Downloads\.\Jidoka-workspace\614b340fe4b0d166bdb5d8a5\.\chromeWebDriver\chromedriver.exe
[DEBUG] 2021-09-24 14:37:56 39s (0h) - Using default module Chrome options
[WARN] 2021-09-24 14:38:16 59s (0h) - Driver could not be initialized: Timed out waiting for driver server to start.
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: ChromeDriver
[DEBUG] 2021-09-24 14:38:19 01m 01s (0h) - Terminating process chromedriver.exe gracefully, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:38:25 01m 08s (0h) - Terminating process chromedriver.exe in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:38:32 01m 14s (0h) - Process chromedriver.exe terminated in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:38:35 01m 17s (0h) - Waiting for condition "Browser initialization", try #3 of #5
[DEBUG] 2021-09-24 14:38:35 01m 17s (0h) - Driver file: C:\Users\digitaluserdev05\Downloads\.\Jidoka-workspace\614b340fe4b0d166bdb5d8a5\.\chromeWebDriver\chromedriver.exe
[DEBUG] 2021-09-24 14:38:35 01m 17s (0h) - Using default module Chrome options
[WARN] 2021-09-24 14:38:55 01m 37s (0h) - Driver could not be initialized: Timed out waiting for driver server to start.
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: ChromeDriver
[DEBUG] 2021-09-24 14:38:57 01m 40s (0h) - Terminating process chromedriver.exe gracefully, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:39:04 01m 46s (0h) - Terminating process chromedriver.exe in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:39:10 01m 53s (0h) - Process chromedriver.exe terminated in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:39:13 01m 55s (0h) - Waiting for condition "Browser initialization", try #4 of #5
[DEBUG] 2021-09-24 14:39:13 01m 55s (0h) - Driver file: C:\Users\digitaluserdev05\Downloads\.\Jidoka-workspace\614b340fe4b0d166bdb5d8a5\.\chromeWebDriver\chromedriver.exe
[DEBUG] 2021-09-24 14:39:13 01m 56s (0h) - Using default module Chrome options
[WARN] 2021-09-24 14:39:33 02m 16s (0h) - Driver could not be initialized: Timed out waiting for driver server to start.
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: ChromeDriver
[DEBUG] 2021-09-24 14:39:36 02m 18s (0h) - Terminating process chromedriver.exe gracefully, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:39:42 02m 25s (0h) - Terminating process chromedriver.exe in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:39:48 02m 31s (0h) - Process chromedriver.exe terminated in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:39:51 02m 34s (0h) - Waiting for condition "Browser initialization", try #5 of #5
[DEBUG] 2021-09-24 14:39:51 02m 34s (0h) - Driver file: C:\Users\digitaluserdev05\Downloads\.\Jidoka-workspace\614b340fe4b0d166bdb5d8a5\.\chromeWebDriver\chromedriver.exe
[DEBUG] 2021-09-24 14:39:51 02m 34s (0h) - Using default module Chrome options
[WARN] 2021-09-24 14:40:12 02m 54s (0h) - Driver could not be initialized: Timed out waiting for driver server to start.
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: ChromeDriver
[DEBUG] 2021-09-24 14:40:14 02m 57s (0h) - Terminating process chromedriver.exe gracefully, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:40:21 03m 03s (0h) - Terminating process chromedriver.exe in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:40:27 03m 10s (0h) - Process chromedriver.exe terminated in force mode, owned by user digitaluserdev05
[DEBUG] 2021-09-24 14:40:30 03m 12s (0h) - Unsatisfied condition "Browser initialization"
[SCREENSHOT] 2021-09-24 14:40:30 03m 13s (0h) - <SCREENSHOT> - "Screen-2021-09-24-14h40m30s.895.png" Screen captured with file name "Screen-2021-09-24-14h40m30s.895.png". Description: "Unsatisfied condition "Browser initialization"" // dur: - - avg:  - etc: 
[WARN] 2021-09-24 14:40:31 03m 13s (0h) - Method manageException invoked
[ERROR] 2021-09-24 14:40:31 03m 13s (0h) - java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1585)
	at com.novayre.jidoka.client.RobotClientExecutor.workflow(RobotClientExecutor.java:788)
	at com.novayre.jidoka.client.RobotClientExecutor.runJavaTechnologyRobot(RobotClientExecutor.java:596)
	at com.novayre.jidoka.client.ETechnologyClient.runJava(ETechnologyClient.java:241)
	at com.novayre.jidoka.client.ETechnologyClient.lambda$static$1(ETechnologyClient.java:37)
	at com.novayre.jidoka.client.ETechnologyClient.run(ETechnologyClient.java:96)
	at com.novayre.jidoka.client.RobotClientExecutor.tryExecute(RobotClientExecutor.java:410)
	at com.novayre.jidoka.client.RobotClientExecutor.execute(RobotClientExecutor.java:221)
	at com.novayre.jidoka.client.ResponseHandler.execute(ResponseHandler.java:305)
	at com.novayre.jidoka.client.ResponseHandler.robotDeclaredResponse(ResponseHandler.java:261)
	at com.novayre.jidoka.client.ResponseHandler.onMessage(ResponseHandler.java:146)
	at com.novayre.jidoka.client.ClientManager.processResponse(ClientManager.java:1724)
	at com.novayre.jidoka.client.ClientManager.internalSendCommandRetry(ClientManager.java:1425)
	at com.novayre.jidoka.client.ClientManager.internalSendCommand(ClientManager.java:1291)
	at com.novayre.jidoka.client.ClientManager.sendCommand(ClientManager.java:1112)
	at com.novayre.jidoka.client.ClientManager.sendCommand(ClientManager.java:1101)
	at com.novayre.jidoka.client.ClientManager.loop(ClientManager.java:1092)
	at com.novayre.jidoka.client.ClientManager.realConnectToServer(ClientManager.java:974)
	at com.novayre.jidoka.client.ClientManager.connectToServer(ClientManager.java:932)
	at com.novayre.jidoka.client.JidokaClient.connect(JidokaClient.java:967)
	at com.novayre.jidoka.client.JidokaClient.mainLoop(JidokaClient.java:538)
	at com.novayre.jidoka.client.JidokaClient.run(JidokaClient.java:524)
	at com.novayre.jidoka.client.JidokaClient.main(JidokaClient.java:369)
Caused by: com.novayre.jidoka.client.api.exceptions.JidokaException: Error invoking method 'openBrowser'
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1342)
	at com.novayre.jidoka.client.RobotClientExecutor.internalCallAction(RobotClientExecutor.java:910)
	at com.novayre.jidoka.client.RobotClientExecutor.workflow(RobotClientExecutor.java:746)
	... 21 more
Caused by: java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1590)
	at com.novayre.jidoka.client.RobotClientExecutor.internalInvokeMethod(RobotClientExecutor.java:1376)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1325)
	... 23 more
Caused by: org.openqa.selenium.WebDriverException: Browser initialization failure
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: unknown
	at com.novayre.jidoka.browser.impl.WebBrowserSupport.initBrowserLoop(WebBrowserSupport.java:482)
	at com.novayre.jidoka.browser.impl.WebBrowserSupport.initBrowser(WebBrowserSupport.java:328)
	at com.novayre.jidoka.browser.impl.WebBrowserSupportV2.initBrowser(WebBrowserSupportV2.java:71)
	at com.appian.robot.core.template.RobotBrowserTemplate.openBrowser(RobotBrowserTemplate.java:86)
	... 30 more

[ERROR] 2021-09-24 14:40:31 03m 13s (0h) - java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1585)
	at com.novayre.jidoka.client.RobotClientExecutor.workflow(RobotClientExecutor.java:788)
	at com.novayre.jidoka.client.RobotClientExecutor.runJavaTechnologyRobot(RobotClientExecutor.java:596)
	at com.novayre.jidoka.client.ETechnologyClient.runJava(ETechnologyClient.java:241)
	at com.novayre.jidoka.client.ETechnologyClient.lambda$static$1(ETechnologyClient.java:37)
	at com.novayre.jidoka.client.ETechnologyClient.run(ETechnologyClient.java:96)
	at com.novayre.jidoka.client.RobotClientExecutor.tryExecute(RobotClientExecutor.java:410)
	at com.novayre.jidoka.client.RobotClientExecutor.execute(RobotClientExecutor.java:221)
	at com.novayre.jidoka.client.ResponseHandler.execute(ResponseHandler.java:305)
	at com.novayre.jidoka.client.ResponseHandler.robotDeclaredResponse(ResponseHandler.java:261)
	at com.novayre.jidoka.client.ResponseHandler.onMessage(ResponseHandler.java:146)
	at com.novayre.jidoka.client.ClientManager.processResponse(ClientManager.java:1724)
	at com.novayre.jidoka.client.ClientManager.internalSendCommandRetry(ClientManager.java:1425)
	at com.novayre.jidoka.client.ClientManager.internalSendCommand(ClientManager.java:1291)
	at com.novayre.jidoka.client.ClientManager.sendCommand(ClientManager.java:1112)
	at com.novayre.jidoka.client.ClientManager.sendCommand(ClientManager.java:1101)
	at com.novayre.jidoka.client.ClientManager.loop(ClientManager.java:1092)
	at com.novayre.jidoka.client.ClientManager.realConnectToServer(ClientManager.java:974)
	at com.novayre.jidoka.client.ClientManager.connectToServer(ClientManager.java:932)
	at com.novayre.jidoka.client.JidokaClient.connect(JidokaClient.java:967)
	at com.novayre.jidoka.client.JidokaClient.mainLoop(JidokaClient.java:538)
	at com.novayre.jidoka.client.JidokaClient.run(JidokaClient.java:524)
	at com.novayre.jidoka.client.JidokaClient.main(JidokaClient.java:369)
Caused by: com.novayre.jidoka.client.api.exceptions.JidokaException: Error invoking method 'openBrowser'
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1342)
	at com.novayre.jidoka.client.RobotClientExecutor.internalCallAction(RobotClientExecutor.java:910)
	at com.novayre.jidoka.client.RobotClientExecutor.workflow(RobotClientExecutor.java:746)
	... 21 more
Caused by: java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1590)
	at com.novayre.jidoka.client.RobotClientExecutor.internalInvokeMethod(RobotClientExecutor.java:1376)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1325)
	... 23 more
Caused by: org.openqa.selenium.WebDriverException: Browser initialization failure
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: unknown
	at com.novayre.jidoka.browser.impl.WebBrowserSupport.initBrowserLoop(WebBrowserSupport.java:482)
	at com.novayre.jidoka.browser.impl.WebBrowserSupport.initBrowser(WebBrowserSupport.java:328)
	at com.novayre.jidoka.browser.impl.WebBrowserSupportV2.initBrowser(WebBrowserSupportV2.java:71)
	at com.appian.robot.core.template.RobotBrowserTemplate.openBrowser(RobotBrowserTemplate.java:86)
	... 30 more

[INFO] 2021-09-24 14:40:31 03m 14s (0h) - Start of robot low-code Cleanup
[STAT] 2021-09-24 14:40:31 03m 14s (0h) - <ACTION_START> - Start action '[no-action]' - 'start' // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:40:31 03m 14s (0h) - <ACTION_END> - End action '[no-action]' - 'start' (transition through '' to '[no-action]') // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:40:31 03m 14s (0h) - <ACTION_START> - Start action '[no-action]' - 'end' // dur: - - avg:  - etc: 
[STAT] 2021-09-24 14:40:31 03m 14s (0h) - <ACTION_END> - End action '[no-action]' - 'end' (transition through '' to '') // dur: - - avg:  - etc: 
[INFO] 2021-09-24 14:40:31 03m 14s (0h) - End of robot low-code Cleanup
[INFO] 2021-09-24 14:40:32 03m 14s (0h) - Start of libraries Cleanup
[INFO] 2021-09-24 14:40:32 03m 14s (0h) - End of libraries Cleanup
[INFO] 2021-09-24 14:40:32 03m 14s (0h) - Start of robot java Cleanup
[INFO] 2021-09-24 14:40:33 03m 16s (0h) - End of robot java Cleanup
[ERROR] 2021-09-24 14:40:34 03m 16s (0h) - Exception thrown on agent...
java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1585)
	at com.novayre.jidoka.client.RobotClientExecutor.workflow(RobotClientExecutor.java:788)
	at com.novayre.jidoka.client.RobotClientExecutor.runJavaTechnologyRobot(RobotClientExecutor.java:596)
	at com.novayre.jidoka.client.ETechnologyClient.runJava(ETechnologyClient.java:241)
	at com.novayre.jidoka.client.ETechnologyClient.lambda$static$1(ETechnologyClient.java:37)
	at com.novayre.jidoka.client.ETechnologyClient.run(ETechnologyClient.java:96)
	at com.novayre.jidoka.client.RobotClientExecutor.tryExecute(RobotClientExecutor.java:410)
	at com.novayre.jidoka.client.RobotClientExecutor.execute(RobotClientExecutor.java:221)
	at com.novayre.jidoka.client.ResponseHandler.execute(ResponseHandler.java:305)
	at com.novayre.jidoka.client.ResponseHandler.robotDeclaredResponse(ResponseHandler.java:261)
	at com.novayre.jidoka.client.ResponseHandler.onMessage(ResponseHandler.java:146)
	at com.novayre.jidoka.client.ClientManager.processResponse(ClientManager.java:1724)
	at com.novayre.jidoka.client.ClientManager.internalSendCommandRetry(ClientManager.java:1425)
	at com.novayre.jidoka.client.ClientManager.internalSendCommand(ClientManager.java:1291)
	at com.novayre.jidoka.client.ClientManager.sendCommand(ClientManager.java:1112)
	at com.novayre.jidoka.client.ClientManager.sendCommand(ClientManager.java:1101)
	at com.novayre.jidoka.client.ClientManager.loop(ClientManager.java:1092)
	at com.novayre.jidoka.client.ClientManager.realConnectToServer(ClientManager.java:974)
	at com.novayre.jidoka.client.ClientManager.connectToServer(ClientManager.java:932)
	at com.novayre.jidoka.client.JidokaClient.connect(JidokaClient.java:967)
	at com.novayre.jidoka.client.JidokaClient.mainLoop(JidokaClient.java:538)
	at com.novayre.jidoka.client.JidokaClient.run(JidokaClient.java:524)
	at com.novayre.jidoka.client.JidokaClient.main(JidokaClient.java:369)
Caused by: com.novayre.jidoka.client.api.exceptions.JidokaException: Error invoking method 'openBrowser'
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1342)
	at com.novayre.jidoka.client.RobotClientExecutor.internalCallAction(RobotClientExecutor.java:910)
	at com.novayre.jidoka.client.RobotClientExecutor.workflow(RobotClientExecutor.java:746)
	... 21 more
Caused by: java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1590)
	at com.novayre.jidoka.client.RobotClientExecutor.internalInvokeMethod(RobotClientExecutor.java:1376)
	at com.novayre.jidoka.client.RobotClientExecutor.invokeMethod(RobotClientExecutor.java:1325)
	... 23 more
Caused by: org.openqa.selenium.WebDriverException: Browser initialization failure
Build info: version: 'unknown', revision: 'unknown', time: 'unknown'
System info: host: 'xxxxxxxx', ip: 'xx.xx.xxx.xxx', os.name: 'Windows 10', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_271'
Driver info: driver.version: unknown
	at com.novayre.jidoka.browser.impl.WebBrowserSupport.initBrowserLoop(WebBrowserSupport.java:482)
	at com.novayre.jidoka.browser.impl.WebBrowserSupport.initBrowser(WebBrowserSupport.java:328)
	at com.novayre.jidoka.browser.impl.WebBrowserSupportV2.initBrowser(WebBrowserSupportV2.java:71)
	at com.appian.robot.core.template.RobotBrowserTemplate.openBrowser(RobotBrowserTemplate.java:86)
	... 30 more

[INFO] 2021-09-24 14:40:34 03m 16s (0h) - Memory: free 113.582Mb, reserved 159Mb (4%), limit 3.556Gb, maximum 3.556Gb
[INFO] 2021-09-24 14:40:34 03m 16s (0h) - Disk: free 12.182Gb (8%), total 149.542Gb
[INFO] 2021-09-24 14:40:34 03m 16s (0h) - Memory difference: free -7.214Mb, reserved -3.5Mb (0%)
[INFO] 2021-09-24 14:40:34 03m 16s (0h) - Disk difference: free -4.43Mb (0%)
[INFO] 2021-09-24 14:40:34 03m 16s (0h) - 
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Total number of items: #1
Result    #Items
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Result               Duration #Index Item Key (Detail) [Properties]
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  • 0
    Certified Associate Developer
     in reply to Chandra Pattem

    Hi Danny, 

    Do we have any update on this?

    one more observation. 

    I can see the chrome driver initialization on the Task Manage. but, not opening the browser on the frontend. after few seconds, chrome drivers has been removed from the Task Manager, and it's trying for 5 times as you see on the logs. 

    Please let me know if you have any questions. 

  • 0
    Appian Employee
     in reply to Chandra Pattem

    Can you check chrome://versions again to ensure your driver and browser versions match?

  • 0
    Certified Associate Developer
     in reply to Danny Verb

    Yes checked both are same.

  • 0
    Appian Employee
     in reply to Chandra Pattem

    There's a chance you have an anti-virus program running on your VM or you have very restrictive firewalls set up to prevent running executable files 

    windowsreport.com/.../

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