Not able to bring robot online

Certified Associate Developer

Hi Team,

I have just started exploring appian RPA. Following the instructions in the documents, i downloaded the JRE ver 8 and then installed the agent. I received the message that installation is successful but the agent is not running. The agent icon in the taskbar is grey.

Also, when i checked the connection details, it shows - 

my bot remains offline in the operations console-

Can anyone please assist me with the correct way to troubleshoot and understand the root cause so that the bot is online.

  Discussion posts and replies are publicly visible

Parents Reply Children
No Data