Robot Error When Pressing the Button to Save Changes

Certified Associate Developer

Hello,
I am implementing a robot that performs user validation on an online portal. Upon completing the validation, it should press the button to save changes. When I run this robotic task from the object, it works correctly and saves the changes. However, when I execute it from a process model, which runs a previous robotic task before this one, the page gets stuck, showing that the changes are being updated, but nothing is saved. The process hangs.

I have already implemented mouse movements and 12-second pauses, but nothing has worked. What do you recommend doing? Could the portal be implementing some kind of validation to detect bots?

Thank you.

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  • 0
    Certified Senior Developer

    Before clicking the Save button, add a browser refresh (

              Action-Press Keyboard Shortcuts-

    • Modifier Keys: Ctrl

    • Additional Keys: Characters → enter r

    • Interaction: Press and release keys

    step followed by another Wait for Element-Use default max wait time---

    or

    Try to Please enable the screenshot option for that action and share it

Reply
  • 0
    Certified Senior Developer

    Before clicking the Save button, add a browser refresh (

              Action-Press Keyboard Shortcuts-

    • Modifier Keys: Ctrl

    • Additional Keys: Characters → enter r

    • Interaction: Press and release keys

    step followed by another Wait for Element-Use default max wait time---

    or

    Try to Please enable the screenshot option for that action and share it

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