Retrieve Variable from RPA Smart Service

I am using an RPA smart service within my process model.

I pass through data to the RPA Smart Service which a bot will run to retireve data from a 3rd party application. PolicyNumber

The goal is to pull that information (policyNumber) out of the robotic task to use in the rest of the process model. At the moment the bot successfully captures and stores the data in the Variable, but on the Process Model side, it is still showing 'no value'.

The result of the variable on the robotic task after a successful run:


I've attempted to call a process model within the robotic task but currently the task hangs on database writes when using initiator or a user with admin rights across all applications as the assignment. (I can see the pulled through data from the robot in this called process model)



Any assistance on helping to retireve this text string or even persisting this data would be greatly appriciated.