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Home » Discussions » Robotic Process Automation (RPA)

Attended RPA Bot on VDI: Installation/Config for User-Present Scenario with Browser + Prox Card 2FA

Sam919
Certified Associate Developer

Attended RPA Bot on VDI: Installation/Config for User-Present Scenario with Browser + Prox Card 2FA

I need clarity on the specific installation and configuration requirements for the RDP Agent when running an attended bot on a VDI where:

  • The user must be physically logged into the VDI session
  • The bot interacts with a browser to access an external site
  • The user manually enters personal credentials (not stored in Appian) + uses a prox card for 2FA
  • The user clicks a button in Appian to trigger the bot
  • (Note: Other use cases run different scripts on the same bot in unattended mode)

Question: How does the attended, user-present requirement change the RDP Agent installation, VDI setup, and bot configuration compared to a standard unattended setup? Specifically:

  1. RDP Agent install location (user profile vs. machine-wide)?
  2. VDI session requirements (persistent? console vs. RDP? interactive session needed?)
  3. Browser automation (does the browser need to run in the user’s session? Any restrictions with Chrome/Edge in VDI?)
  4. Prox card 2FA handling (can the bot wait/pause for user input during authentication?)
  5. Security/permissions (does the agent need to run as the logged-in user?)

Looking for official guidance or field-tested configs—thanks!

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