Broken font rendering on virtual desktop

Stefan Helzle

A Score Level 3

over 7 years ago

Hi all,
We use virtual desktops here and with 17.1 the font rendering got really crappy in Chrome and Firefox. Internet Explorer is still good. In Chrome it "helps" to disable remote fonts using "/disable-remote-fonts". The problem is that all the small Appian specific icons do not show up anymore.

In the virtualized Windows 7, font smoothing "clearType" seems to be disabled. Not sure if this makes a difference as IE is good and Chrome with disabled remote fonts is good.

Any ideas?

Greetings from Hamburg :-)

Discussion posts and replies are publicly visible

0 juergeng over 7 years ago

Hi Stefan,
it looks like, the configuration of the virtual desktop lacks some capabilities. Please see the attached picture. No difference between native and virtual desktop. Appian is version 17.3, Firefox version 45.6.0
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0 Stefan Helzle
A Score Level 3
over 7 years ago

OK. Thanks a lot. I wanted to gain some more info before bothering local IT.
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0 juergeng over 7 years ago

and in Fonts 'clear type' box is checked
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0 Stefan Helzle
A Score Level 3
over 7 years ago

No and I cannot change it. This was one of the first things I checked. But IE renders fine without it.
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0 olafn over 7 years ago

Hi Jürgen.
Great to hear from you again!!
Deutsch ( weil da hilft keiner der anderen Kollegen...)

Das ist ein bekanntes Problem der Virtual Desktop Konfiguration hier.
Von ALD nicht zu lösen.
Gibt es zig MIllionen Tickets zu.
Tut sich nichts.
Wird sich auch nichts tun. Jedenfalls nicht absehbar.
Ihr kennt ja beide das grundsätzliche Problem.
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