• State Not Answered
  • Replies 11 replies
  • Subscribers 10 subscribers
  • Views 6327 views
  • Users 0 members are here
Related Discussions
Home » Discussions » User Interface

"An error occurred processing your request." on Quick Task Channel on process dashboard

jessicae400

I have a process dashboard that has quick task channels displayed.  When I'm logged in as a Sys Admin, I can see all of the selected quick tasks, but when I log in as a basic user, I get the following:

 

Here is the channel configuration: 

When I check the appserver log, I see the following (2 separate items): 

[[ACTIVE] ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet - Could not retrieve quick task design information.
PrivilegeException[null=>null]: Insufficient permission

[[ACTIVE] ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet - java.lang.NullPointerException
java.lang.NullPointerException

 

The process model and process security both include the user's groups. The only change I made recently was to remove a quick task from the model being used for the channel (the quick task was not one of the selected quick tasks in this channel) and remove one of the channels that did reference that quick task (not the channel in question).

  Discussion posts and replies are publicly visible

  • 0
    Certified Lead Developer
    Does the basic user see the configuration box or is that the wrong image?
  • 0 in reply to Justin Watts

    Wrong image.  It looked OK when I uploaded it, not sure what happened! Here's what the user sees:  

  • 0
    Certified Lead Developer
     in reply to jessicae400

    Got it. I'm a bit rusty debugging portlets but a few other questions:

    • Is this only happening to one basic user, or several? Is it only happening on one process dashboard, or several?
    • Are those the only entries in the logs? For example, is there any longer stacktrace associated with those errors?
    • Are any of the quick tasks in a subprocess (or subprocesses) for the context process for this dashboard? If so, did you verify process security at all of those levels?
    • If you change the configuration to show all QTs rather than selected, does the error change?

     

  • 0 in reply to jessicae400
    Are you looking at an older process instance that is causing the channel to reference Quick Tasks that no longer exist in the newer process model version? This could cause the dashboard to work for 1 version of the process model and not for other versions.
  • 0 in reply to Justin Watts

    No worries, we figured that might be the case!

    • It is happening to all basic users, anyone that is not a system administrator
    • See below for full text
    • The process dashboard is for our Facility Management process, and all of the quicktasks are in a single subprocess.  Security at all levels has been checked multiple times (both process model and process security), and they all include basic users (we have an "All Users" group that we set as viewer).
    • If I change the configuration to show all QTs, there's no error and all QTs show.
    2018-03-05 17:53:10,093 [[ACTIVE] ExecuteThread: '25' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet - Could not retrieve quick task design information. 
    PrivilegeException[null=>null]: Insufficient permission
    at sun.reflect.GeneratedConstructorAccessor1242.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
    at com.appiancorp.kougar.mapper.Mapper.prepareThrowable(Mapper.java:156)
    at com.appiancorp.kougar.mapper.Mapper.request(Mapper.java:95)
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:178)
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
    at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
    at com.sun.proxy.$Proxy91.getLingeringTasksForProcessModel(Unknown Source)
    at com.appiancorp.process.design.service.ProcessDesignServiceXmlImpl.getLingeringTasksForProcessModel(ProcessDesignServiceXmlImpl.java:2072)
    at sun.reflect.GeneratedMethodAccessor6429.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$JavaInvocationHandler.invoke(KougarServiceInvocationHandler.java:104)
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
    at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
    at com.sun.proxy.$Proxy91.getLingeringTasksForProcessModel(Unknown Source)
    at com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet.getQuickTaskNamesForProcessModel(ViewQuickTaskPortlet.java:341)
    at com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet.getCleanQuickTaskArray(ViewQuickTaskPortlet.java:314)
    at com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet.main(ViewQuickTaskPortlet.java:128)
    at com.appiancorp.common.struts.BaseViewAction.executeImpl(BaseViewAction.java:127)
    at com.appiancorp.common.struts.BaseAction.execute(BaseAction.java:452)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:601)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:483)
    at org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(ImportSupport.java:347)
    at org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(ImportSupport.java:204)
    at jsp_servlet._portal._template.__portlet_default._jsp__tag99(__portlet_default.java:4220)
    at jsp_servlet._portal._template.__portlet_default._jsp__tag98(__portlet_default.java:4175)
    at jsp_servlet._portal._template.__portlet_default._jsp__tag95(__portlet_default.java:4065)
    at jsp_servlet._portal._template.__portlet_default._jspService(__portlet_default.java:838)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:601)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:483)
    at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:162)
    at org.apache.struts.tiles.TilesUtilImpl.doInclude(TilesUtilImpl.java:137)
    at org.apache.struts.tiles.TilesUtil.doInclude(TilesUtil.java:177)
    at org.apache.struts.taglib.tiles.InsertTag.doInclude(InsertTag.java:756)
    at org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(InsertTag.java:881)
    at org.apache.struts.taglib.tiles.InsertTag.doEndTag(InsertTag.java:473)
    at jsp_servlet._portal._template.__portletarea._jspService(__portletarea.java:2031)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:601)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:483)
    at com.appiancorp.ap2.PortalAction.main(PortalAction.java:116)
    at com.appiancorp.common.struts.BaseViewAction.executeImpl(BaseViewAction.java:127)
    at com.appiancorp.common.struts.BaseAction.execute(BaseAction.java:452)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:381)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:601)
    at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:275)
    at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
    at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274)
    at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
    at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:381)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:601)
    at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:275)
    at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
    at org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:274)
    at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
    at org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:320)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:381)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:601)
    at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:275)
    at com.appiancorp.asi.components.common.BackgroundAction.main(BackgroundAction.java:215)
    at com.appiancorp.common.struts.BaseViewAction.executeImpl(BaseViewAction.java:127)
    at com.appiancorp.common.struts.BaseAction.execute(BaseAction.java:452)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.ap2.EntryFilter.doFilter(EntryFilter.java:40)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
    at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.ap2.NavigationFilter.doFilter(NavigationFilter.java:65)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:381)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:381)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.ap2.WrapFilter.doFilterInternal(WrapFilter.java:63)
    at com.appiancorp.common.web.PathMatchExclusionFilter.doFilter(PathMatchExclusionFilter.java:70)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.security.web.FrameOptionsFilter.doFilter(FrameOptionsFilter.java:28)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.security.auth.ForceSetPasswordFilter.doFilter(ForceSetPasswordFilter.java:47)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:316)
    at com.appiancorp.security.auth.activity.UserActivityFilter.doFilter(UserActivityFilter.java:46)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:126)
    at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:90)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:122)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:107)
    at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:205)
    at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:112)
    at com.appiancorp.security.auth.rememberme.CookieTheftRedirectFilter.doFilter(CookieTheftRedirectFilter.java:36)
    at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:112)
    at org.springframework.web.filter.CompositeFilter.doFilter(CompositeFilter.java:73)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:157)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:169)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:48)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:205)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:120)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:152)
    at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.callSuperDoFilter(CsrfChannelProcessingFilter.java:106)
    at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.doFilter(CsrfChannelProcessingFilter.java:92)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:53)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:91)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:213)
    at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:176)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.common.web.HttpMethodOverrideFilter.doFilter(HttpMethodOverrideFilter.java:34)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:236)
    at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:211)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.security.auth.logging.AuthenticationLoggingFilter.doFilter(AuthenticationLoggingFilter.java:37)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.ap2.environment.EnvironmentFilter.doFilter(EnvironmentFilter.java:87)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.common.web.ThreadLocalRequestFilter.doFilter(ThreadLocalRequestFilter.java:34)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.common.web.WeblogicSessionAttributeClassLoaderRequestFilter.doFilter(WeblogicSessionAttributeClassLoaderRequestFilter.java:258)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.security.struts.ClassParamFilter.doFilter(ClassParamFilter.java:52)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.ap2.NullByteInjectionFilter.doFilter(NullByteInjectionFilter.java:32)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.ap2.EncodingFilter.doFilter(EncodingFilter.java:58)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at com.appiancorp.common.web.HttpStrictTransportSecurityFilter.doFilter(HttpStrictTransportSecurityFilter.java:51)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3431)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3397)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
    at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2280)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2196)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1575)
    at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
    2018-03-05 17:53:10,094 [[ACTIVE] ExecuteThread: '25' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.quicktask.ViewQuickTaskPortlet - java.lang.NullPointerException
    java.lang.NullPointerException
  • 0 in reply to bryant.st39
    I don't think this is the issue, we have removed quick tasks in the past and been able to use old processes still, as long as we updated the quick task channels. In this case, we have updated the quick task channels, so it should be good to go. I also did test this, and created a new process instance, but still got the same error.
  • 0 in reply to jessicae400
    I figured you had probably done that, just wanted to make sure. What version of Appian are you using? We had a similar issue in v6.7 and had to rebuild some Quick Task portlets to resolve the issue. We were never able to identify why it the updated ones didn't work and the new ones did. If you are in a "newer" version you could check the security summary for the "app" just to make sure the security was properly set for all process models.
  • 0 in reply to bryant.st39
    Security has been set for all models involved. I rebuilt one of the channels and still have the same issue. We're on 16.2.
  • 0 in reply to jessicae400
    Could you recofigure your portlets to show all related actions and hide/show portlets based on role/security? Only Admins can see Administrative Actions, only people who can Unlock Survey can see that porlet...etc...you may have to reorganize your Quick Tasks into separate process models based on security, instead of 1 process model.
  • 0
    Certified Lead Developer
     in reply to jessicae400
    The stack trace is showing that this is failing when trying to get all names of quick tasks for a given model. Interestingly, the API says that you should only get the PrivilegeException when the user "can't see the model" but that doesn't make that much sense. docs.appian.com/.../ProcessDesignService.html (getLingeringTasksForProcessModel)

    I'm guessing this call isn't made when All QTs are show, so there must be some specific quick tasks that are tripping this up for some reason. I seems like a security thing but I'm not sure what else you should check.

    I would get Appian Support involved if possible on this one.
© 2024 Appian. All rights reserved.
We want to hear from you! Submit a review on Gartner or G2.