Only Admin users are able to access the task through the link added in the Report

We had a requirement where need to add the link that is provided in an email asking for acceptance in a report. So using a task id , added a new hyperlink in the report (grid) as a new column so that user will be able to accept/reassign from the repot. But when the user click on “accept/re-assign” from the open task column,he do not get the bar at the top to accept or re-assign. attached an example of what user can see, and he can’t do anything with it. Actually , through the workflow ,we had assigned this particular task to one of the specified role (i.e. to specified group).Our requirement is , able to access by all the users specified with that role.

 

When I made that user as admin, he will be able to see Accept/Re-assign menu bar in the top and perform them perfectly.

 

Not sure what's the issue. Following up with Support team as well.

I have verified re-assignment priviliges and process model security aswell.That group has viewer rights.

Would be great if anyone help us on this issue.

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