Hello, I have a process dashboard:

fabienb

A Score Level 1

over 10 years ago

Hello,

I have a process dashboard:
          * w/ a task report
          * dynamic web channel w/ a table listing all user comments (ncolumntable function)
          * dynamic web channel listing the document associated w/ the process (documentlist function)

I open a user form from the task report and I upload a document and add a comment (same user form). When I close the task, I am back on the process dashboard but only the web channel w/ comments gets refreshed. I need to refresh the dashboard a second time to get the document displayed in the other web channel.

Do you have any idea on how I could avoid this behavior?

Thank you...

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0 Patty Isecke
Appian Employee
over 10 years ago

There is no way to refresh just the channel. You'll have to do the full page to refresh that portion.
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0 fabienb
A Score Level 1
over 10 years ago

Thanks for the information Patty. Do you know if there is any function that could refresh the process dashboard automatically?
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0 sikhivahans over 10 years ago

@fabienb hi, One of the ways of doing it is..You could have an image or text on the dashobard as a link and use fn!linktoprocessdashboard or fn!linktoprocessdashboardinternal.
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0 fabienb
A Score Level 1
over 10 years ago

Hi. Thank you for your answer. I actually try to refresh the Dashboard without having to press a button. I would like to be able to do it when closing a user form.Do you think it is possible?
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0 sikhivahans over 10 years ago

@fabienb, I tried implementing the same, I constructed a process dashboard, on it I have a report which allows me to add some text and upload a document as well. I am having two dynamic web content channels on the same process dashboard (one for showing the updated text with fn!ncolumntable and the other for showing uploaded doc with fn!documentlist). I opened the task from task report and added some text, uploaded a doc and submitted it. The two dynamic web channels were refreshed and showing the updated content without the need of refreshing the page second time. I didn't find any problem here. Is this the same what you have done?
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0 fabienb
A Score Level 1
over 10 years ago

Hi. Many thanks for trying to solve this issue. You have correctly created the use case but actually, I am also struggling to reproduce the error although the problem has been notified twice by our end-users. I am missing something .
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0 sikhivahans over 10 years ago

hi, not a problem. Even I tried this many times, but I didn't face any issue. If you figure out the issue, I could try my best to sort it.
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0 fabienb
A Score Level 1
over 10 years ago

Thank for your understanding. I will definitively keep you posted. Best regards
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